Getting Started
Welcome to the Hyphen Publishing Platform user guides
Welcome
These guides cover every feature of the Hyphen Publishing Platform. They are written to stay clear for non-technical users — editorial teams, operations, marketing, QA, and admin users — while also giving administrators, implementers, and QA the technical depth they need to configure and operate the platform with confidence.
Each guide includes:
- What the feature is and who should use it
- Step-by-step instructions with screenshots
- How It Works (Behind the Scenes) — the end-to-end data flow across the Admin Console, the database (Postgres/Prisma), Strapi, and the Reader Portal, illustrated with flow diagrams
- Configuration Reference — every field/option/variable with its type, default, where it is configured (UI vs backend/env), and which role can set it
- Concepts & methodology — the ideas behind each feature (the template system, editorial workflow, email purposes, paywall/access ladder, segmentation, and more)
- Dependencies & Impact — how the feature connects to the rest of the platform
- Worked examples, troubleshooting, and QA checklists
What's New
Every guide reflects the current Hyphen Publishing Platform — one up-to-date version per feature, with a collapsible Frequently Asked Questions section in each guide. For a dated history of documentation updates, see the changelog.
Available Guides
| Guide | Who It's For |
|---|---|
| Editorial & Content | Editorial teams, publishing teams, content managers |
| Marketing Features | Marketing teams, campaign managers, audience teams |
| Page Templates | Layout designers, content managers, site administrators |
| Analytics & Reporting | Business teams, product teams, operations |
| Reader Management | Operations teams, customer success, admin users |
| Social Media Management | Marketing teams, social media managers |
| Layout & Design Templates | QA teams, platform admins, implementation teams |
| Magazine Issue Management | Publishing teams, editorial teams, operations |
| Moderation System | Moderators, admin users, customer success |
| E-Commerce Store | Operations teams, e-commerce managers |
| Sales System | Sales teams, customer success, operations |
| Subscriptions | Readers, customer success, operations, QA |
| Email System | Customer admins, platform operators, marketing ops, QA |
| Paywall & Access | Site administrators, editorial directors, QA |
| Future Readers Program | Operations teams, program managers |
| Marketing Operations | Marketing teams, publishing operations |
| Analytics Features | QA team, customer success, product stakeholders |
| Conversion Surfaces | QA team, customer success, product stakeholders |
| Events Management | Events teams, editorial, operations, marketing |
Version Tracking
Each guide includes a version number and changelog. When the platform is updated, the relevant guides are updated to match — with new screenshots and revised instructions.